Assistance

Assistance Areas

James Island Outreach is a member of the Human Needs Network.   In coordination with area public and private human services agencies, JIO, through volunteers and a paid part-time professional director, provides crisis relief and ongoing assistance for:

  • Emergency food, medicine, and utility assistance
  • Information and referrals

James Island Outreach Eligibility

James Island Outreach serves residents of James Island and Folly Beach. New clients need to bring in a picture ID, proof of residency (example: bill with name and address), last four numbers of your Social Security number and list of all members in your household along with their birth date and last 4 #s of their Social Security number. Client’s eligibility is based on USDA household financial income guidelines.

To determine supportive agencies in other areas, call 211. Specify your need and area zip code. Please call 843-762-3653 and leave a message.  Your call will be returned. Or e-mail us.

Facility Hours

  • Tuesday, Thursday, and Saturday
  • 9:30 am to 11:30 am

JIO is an Equal Opportunity Provider

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.   Submit your completed form or letter to USDA by:

(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;

(2) fax: (202) 690-7442; or

(3) email: program.intake@usda.gov.