Assistance

Assistance Areas

James Island Outreach (JIO) is a member of the Human Needs Network.   In coordination with area public and private human services agencies, JIO, through volunteers and a paid part-time professional director, provides crisis relief and ongoing assistance for:

James Island Outreach Eligibility

Residents

New client applications are now available. To be eligible for services from JIO, you must live on James Island or Folly Beach and have household income below the USDA established limits. Applications are available at the food distributions, on our website, and may be requested by email jioutreachinfo@gmail.com. Office hours are Tuesday and Thursday 9:00 am to noon.  Masks are required to enter the building.

Client Application Process:

  1. Complete a one-page client application including demographic information for household members’ date of birth and last 4 digits of social security number.
  2. Provide a valid photo ID
  3. Provide any two of the following documents showing residency in James Island/Folly Beach: Current address on photo ID, utility bill, rental statement or lease, mortgage or property tax statement.
  4. Completed applications with supporting documentation should be brought to the Outreach Tuesdays and Thursday 9:00 am – noon. A representative from JIO will contact you by phone to complete your eligibility verification and share information about services provided by JIO.

Non-Residents

If you are not a resident in our service area, please call SC211 to obtain referrals to other service agencies in your area. Simply dial 211 from your phone and specify your need and zip code.

If you are out of area or have not completed client eligibility paperwork, we will continue to offer the Emergency Rations boxes as long as they are available through our partnership with the Low Country Food Bank.

Facility Hours

COVID-19 Updated Operations

  • Office hours for new client applications are Tuesday and Thursday from 9:00 am-noon. Face masks are required to enter the building. Please maintain 6 foot social distancing while visiting the Outreach.
  • Drive-thru food distributions are Saturdays 9:30 am – 11:30 am.
  • Food and financial donations are accepted Tuesday-Wednesday-Thursday 9:00 am – noon. After hours, non-perishable food donations may be left in the bin on the porch.

Helpful Resources

  • Bank of America has partnered with Khan Academy to bring you free educational resources for strengthening your money habits.  Topics include saving & budgeting, taxes, reducing debt, and building good credit. Visit Better Money Habits for more information.

JIO is an Equal Opportunity Provider

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.   Submit your completed form or letter to USDA by:

(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;

(2) fax: (202) 690-7442; or

(3) email: program.intake@usda.gov.